Notice:

Report your outage by calling 800-884-0881 or on your Smart Hub account. 

PEC Rates

The PEC staff and board work  to keep rates stable. Rates are reviewed annually.

View Rates     |      How to Read Your Bill  

Schedule Z

Consider Switching to Electronic Billing, Paper Bills Will Be $1

 

Starting March 1, 2026, reflected on the statement you receive in April, we will be implementing a $1 monthly fee per bill for members who choose to receive paper copies of their bills. This decision was made after careful consideration and is aimed at offsetting the rising costs associated with printing and mailing paper bills.

Why the Change?

The cost of postage, paper, and return envelopes have increased, which has impacted our ability to maintain our current billing practices without adjustments.

What Are Your Options?

Switch to E-Billing: We encourage members to switch to electronic billing (e-bill) as a convenient, cost-effective, and environmentally friendly alternative. E-bill allows you to receive your monthly statements directly to your email, ensuring quick and secure access to your bill. To sign up, you must create a Smart Hub account. Smart Hub is PEC’s secure, online portal, for you to sign up for e-bill, pay bills, setup automatic payments, and monitor usage.

Continue with Paper Billing: If you prefer to continue receiving paper bills, no action is required on your part. The $1 monthly fee will be automatically added to your bill starting March 1, 2026. 

Smart Hub How-To Webpage

This energy demand calculator is an estimation tool only. Figures and values may not be accurate for all items, depending on actual size. 

ENERGY DEMAND CALCULATOR
Appliances - Demand
Appliances - Demand
Appliances - Demand

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Late Fee

Accounts delinquent by 30 days or more will be charged a late fee of 3% per month of $5.00, whichever is greater. These accounts will be subject to collection and disconnect procedures.

PCA (Power Cost Adjustment)

PCA reflects the fluctuation of the cost of purchased power from Dairyland Power Cooperative, PEC's wholesale power provider.

Public Benefit

Monthly fee required under Wisconsin's Reliability 2000 legislation. The fee is aimed at improving energy conservation and providing low-income energy assistance.